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Shipping and Returns
Shipping Information
Beveromatic understands the excitement of receiving your order promptly, and we are dedicated to providing efficient and reliable shipping services. Here are the key details of our shipping policy:
1. Shipping Locations: We are currently supplying to all locations within India. While, we would love to share our products worldwide, we would soon launch a worldwide delivery program.
2. Free Shipping on all Orders: To express our gratitude for your loyalty, Beveromatic offers complimentary standard shipping on all orders. This means you can enjoy the convenience of having your favourite coffee products, machines and accessories delivered directly to your doorstep without incurring any additional shipping costs. We believe in rewarding your love for quality and taste.
3. Expedited Shipping: Once your order is placed, our team ensures that the order is packed with care and all the love. We ensure that all our orders are dispatched within 24 Hours of receiving them. Expect your orders from our express delivery services to reach you in a shorter timeframe. Shipping times usually varies from location to location, but you can typically expect your order to arrive within 3-5 business days.
4. Order Tracking: To keep you informed about the status of your order, you will receive an Email containing order tracking details. Feel free to use the tracking number to monitor your Beveromatic products’ journey right to your doorstep.
Returns and Exchanges
At Beveromatic, we understand that preferences may change or circumstances could lead to the need for returns or exchanges. Our customer-friendly return policy is designed to accommodate your needs, ensuring that you remain satisfied with your Beveromatic experience.
1. 7 Day Returns/ Exchanges: Beveromatic stands behind the quality of its products, and we want you to be completely satisfied with your purchase. Therefore, we offer a 7-day returns/ exchange on all items. If, for any reason, you are not pleased with your order, you can choose to return/exchange it within 7 days of receiving the product for a full refund (In case of Returns). This policy is a testament to our commitment to your satisfaction and confidence in our offerings.
2. Return Process: Returning an item at Beveromatic is simple and hassle-free. To initiate a return, send us an Email at: support@beveromatic.com or call us on +91 8929952028 to speak to our dedicated customer service team, and they will guide you through the process. Please ensure that the product is unused, in its original packaging, and accompanied by the purchase Invoice.
3. Exchange Policy: If you wish to exchange a product, Beveromatic is happy to assist you. Reach out to our customer service team, and they will guide you through the exchange process. Like our return policy, the product for exchange should be unused and in its original packaging.
4. Damaged or Defective Items: In the rare event that your order arrives damaged or with defects, please contact our customer service team immediately. We will work swiftly to resolve the issue, either by providing a replacement or issuing a full refund. Your satisfaction and confidence in Beveromatic are our top priorities.
5. Exclusions: Please note that certain items may not be eligible for return, such as used/damaged goods. Additionally, any product not in its original condition or missing parts will not be accepted for return.
Conclusion
Beveromatic’s Shipping and Returns Policy is designed with your satisfaction in mind. From free shipping for all orders to a 7 day returns/ exchanges, we aim to provide a seamless and enjoyable shopping experience. Our commitment to delivering the finest culinary equipment, coffee machines and accessories is reflected not only in the quality of our products but also in the care we take to ensure your satisfaction at every step of the journey. At Beveromatic, we believe that brewing satisfaction is an art, and we are here to perfect it for you.
Product Dimensions and Box Contents
Product Dimensions:
Length: 9 CM
Height: 22.50 CM
Package Dimensions:
Length: 10 CM
Width: 10 CM
Height: 24 CM
Product Weight:
Gross Weight: 580 Grams
Net Weight: 660 Grams
Box Contents:
Main Electric Kettle Unit: 1 Nos.
User Manual: 1 Nos.
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⭐ 4.3/5 Rated by 27+ Coffee Lovers
Wherever you go, hot water follows
Boil. Pour. Go.
✔ Quick Dispatch
🚚 Free Delivery
🔁 Easy Returns & Exchanges
🛡 6 Months Warranty
What's Inside The BVEK01 Portable Electric Kettle
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350 ML Water CapacityLarge 350 ML capacity perfect for serving multiple cups, minimising refilling effort
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LED Indicator that shows Operation/ Charging status
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300 Watts PowerRapid water heating with 300W power for tea, coffee, or instant beverages. Quickly boils water within minutes.
Auto Shut Feature-
Stainless Steel Housing, Premium ABS Body
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Tuck-In Cord DesignSpecially designed kettle body that houses the power cable inside. No more dangling power cables. Easy to carry.
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Pressure Release Safety Valve Feature-Pop's up to release excess steam pressure
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Portable Slim DesignPortable, Easy to Carry- Unlike Bulky Kettles
6 Months Warranty
Frequently Asked Questions
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