Beveromatic Moka Pot (Silver)

Shipping Information

Beveromatic understands the excitement of receiving your order promptly, and we are dedicated to providing efficient and reliable shipping services. Here are the key details of our shipping policy:

1. Shipping Locations: We are currently supplying to all locations within India. While, we would love to share our products worldwide, we would soon launch a worldwide delivery program. 

2. Free Shipping for Orders Above ₹ 500.00: To express our gratitude for your loyalty, Beveromatic offers complimentary standard shipping on all orders exceeding ₹ 500.00. This means you can enjoy the convenience of having your favourite coffee products, machines and accessories delivered directly to your doorstep without incurring any additional shipping costs. We believe in rewarding your love for quality and taste.

3. Standard Shipping Rates: For orders below ₹ 500.00, Beveromatic charges a reasonable amount of just ₹ 50.00 per order. Our shipping charges are transparent and calculated based on the weight and destination of your package. Rest assured, we strive to keep these costs as reasonable as possible, ensuring that you receive exceptional value for your money.

4. Expedited Shipping: Once your order is placed, our team ensures that the order is packed with care and all the love. We ensure that all our orders are dispatched within 24 Hours of receiving them. Expect your orders from our express delivery services to reach you in a shorter timeframe. Shipping times usually varies from location to location, but you can typically expect your order to arrive within 3-5 business days. 

5. Order Tracking: To keep you informed about the status of your order, you will receive an Email containing order tracking details. Feel free to use the tracking number to monitor your Beveromatic products’ journey right to your doorstep.

Returns and Exchanges

At Beveromatic, we understand that preferences may change or circumstances could lead to the need for returns or exchanges. Our customer-friendly return policy is designed to accommodate your needs, ensuring that you remain satisfied with your Beveromatic experience.

1. 7 Day Returns/ Exchanges: Beveromatic stands behind the quality of its products, and we want you to be completely satisfied with your purchase. Therefore, we offer a 7-day returns/ exchange on all items. If, for any reason, you are not pleased with your order, you can choose to return/exchange it within 7 days of receiving the product for a full refund (In case of Returns). This policy is a testament to our commitment to your satisfaction and confidence in our offerings.

2. Return Process: Returning an item at Beveromatic is simple and hassle-free. To initiate a return, send us an Email at: support@beveromatic.com or call us on +91 8929952028 to speak to our dedicated customer service team, and they will guide you through the process. Please ensure that the product is unused, in its original packaging, and accompanied by the purchase Invoice. 

3. Exchange Policy: If you wish to exchange a product, Beveromatic is happy to assist you. Reach out to our customer service team, and they will guide you through the exchange process. Like our return policy, the product for exchange should be unused and in its original packaging.

4. Damaged or Defective Items: In the rare event that your order arrives damaged or with defects, please contact our customer service team immediately. We will work swiftly to resolve the issue, either by providing a replacement or issuing a full refund. Your satisfaction and confidence in Beveromatic are our top priorities.

5. Exclusions:  Please note that certain items may not be eligible for return, such as used/damaged goods. Additionally, any product not in its original condition or missing parts will not be accepted for return.

Conclusion

Beveromatic’s Shipping and Returns Policy is designed with your satisfaction in mind. From free shipping for orders above ₹ 500.00 to a 7 day returns/ exchanges, we aim to provide a seamless and enjoyable shopping experience. Our commitment to delivering the finest culinary equipment, coffee machines and accessories is reflected not only in the quality of our products but also in the care we take to ensure your satisfaction at every step of the journey. At Beveromatic, we believe that brewing satisfaction is an art, and we are here to perfect it for you.